RT310i - Device already connected.
RT310i : Device is already Registered / Associated / Connected (6.4.3) .
If when you are trying to register your device to an account you have just created, you get a message stating the “Device is already Registered / Associated / Connected to another user account” then you will need to click on the link below and complete the information requested on the Form to allow us to free the device from the previous owners account, allowing you to then register under your account. |
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Please click on the link below and complete the form.
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RT310i - Device already connected.
RT310i : Device is already Registered / Associated / Connected (6.4.3) . If when you are trying to register your device to an account you have just created, you get a message stating the “Device is already Registered / Associated / Connected to ...
RT310i - Inserting Batteries & Device Code
RT310i : Inserting the Batteries & STA Device Code (1.5.1) . Slide down the battery cover in the front lower section of the RT310i thermostat. Take a note of the full device code. This will be needed to register your device and may be useful ...
RT310i - Q & A Section
Question: What power supply adapter is used for the RT310i gateway? Answer: The iTG310 and iTG500 gateways use same power adapter rated at 5DC V, pin size 10mm long/deep, 3.46 mm outer (negative), 1.3mm inner (positive). A universal multi head power ...
RT310i - Manuals
RT310i Range - Q&A
Question: If I do not have the ITG310i gateway, how can I connect to the app? Answer: For the RT310RF thermostat model, connection to the mobile app is not possible. Only if you have the RT310i model can it be connected to the dedicated RT310i app. ...