RT310i - Device already connected.
RT310i : Device is already Registered / Associated / Connected (6.4.3) .
If when you are trying to register your device to an account you have just created, you get a message stating the “Device is already Registered / Associated / Connected to another user account” then you will need to click on the link below and complete the information requested on the Form to allow us to free the device from the previous owners account, allowing you to then register under your account. |
|
Please click on the link below and complete the form.
|
|
_______________________________
Related Articles
RT310i - Device already connected.
RT310i : Device is already Registered / Associated / Connected (6.4.3) . If when you are trying to register your device to an account you have just created, you get a message stating the “Device is already Registered / Associated / Connected to ...
RT310i - Inserting Batteries & Device Code
RT310i : Inserting the Batteries & STA Device Code (1.5.1) . Slide down the battery cover in the front lower section of the RT310i thermostat. Take a note of the full device code. This will be needed to register your device and may be useful ...
RT310i - Manuals
RT310i - Red Light on the Gateway
RT310i : Gateway Red Light - Internet Connectivity (7.2.2) . If you have got a red light on the corner of your RT310i Internet Gateway it means your device does not have a connection to the Salus Server through the Internet. The first thing to try is ...
RT310i - Internet Connectivity
RT310i : Internet Connectivity / Manage Devices (6.2.1) . Description : If you are experiencing problems with controlling your thermostat from the App on your mobile device or your App displays the Manage Devices screen when you log in then this ...