RT310RF - No Display / Blank Screen

RT310RF - No Display / Blank Screen



 RT310RF : No Display – Blank Screen  (6.2.1) .


                                            


Description :


On the RT310 or RT310RF Thermostat, if the batteries are not changed with the correct procedure (ie. allowing time for the internal capacitors to fully discharge before the new batteries are fitted) or before the batteries become totally drained, the thermostat can go into a locked / suspended state and appear to not work. 


Your thermostat is not broken, but you need to follow the procedure below :



  1. Fully remove the batteries from the device and leave for a minimum of ten minutes.

If possible leave for longer (30 minutes plus).


  1. Make sure the batteries you are using are good quality Alkaline AA batteries.


  1. Fit the batteries ensuring the polarity is correct.


  1. Your thermostat screen should re-appear.


  1. If your thermostat does not begin working, please repeat the procedure leaving the batteries out overnight or for a full 24 hours.                                                                    
  2. If your thermostat does not start working after performing this procedure then please send your device, a copy of the purchase invoice, your contact details and a brief description of the problem to the following address :-

                               Salus Technical Department,
                               Units 8-10,
                               Northfield Business Park,
                               Forge Lane,
                               Parkgate,
                               Rotherham  S60-1SD



                                                     __________________________


    • Related Articles

    • RT310RF - Temperature Display Increments

      ​  RT310RF : Installer Mode – Temperature Display Increments (4.8.1) . Description :      Installer Mode takes you into the device installation settings which on the RT310 Series allows you to change the settings in the table below. Setting No. ...

    • RT310RF & RT310TX Screen Icons and Symbols

      RT310RF : Screen Icons and Symbols  (1.6.2) .                                      Icon                                                    Meaning                                                                                            The ...

    • RT310RF - Installer Mode

       RT310RF : Installer Mode  (1.4.2) . Description :      Installer Mode takes you into the device installation settings which on the RT310 Series allows you to change the settings in the table below. Setting No. Function Parameter Description Default ...

    • RT310RF - Testing the RF Transmissions

      RT310RF : Testing the RF Transmissions  (1.5.2) . Description :                        It is important to site both the receiver and thermostat in locations where the RF (Radio Frequency) signal cannot be interrupted. The receiving range between the ...

    • RT310RF - Unable to change Temperature and 5'C on the screen - Frost Protection

      ​  RT310RF : 5’C on screen and unable to change temperature  (6.2.3) .                                                          Buttons Used   Description : If your display is showing 5’C (or a figure between 5’C and 17’C) and you are unable to ...