RT310RF - No Display / Blank Screen

RT310RF - No Display / Blank Screen



 RT310RF : No Display – Blank Screen  (6.2.1) .


                                            


Description :


On the RT310 or RT310RF Thermostat, if the batteries are not changed with the correct procedure (ie. allowing time for the internal capacitors to fully discharge before the new batteries are fitted) or before the batteries become totally drained, the thermostat can go into a locked / suspended state and appear to not work. 


Your thermostat is not broken, but you need to follow the procedure below :



  1. Fully remove the batteries from the device and leave for a minimum of ten minutes.

If possible leave for longer (30 minutes plus).


  1. Make sure the batteries you are using are good quality Alkaline AA batteries.


  1. Fit the batteries ensuring the polarity is correct.


  1. Your thermostat screen should re-appear.


  1. If your thermostat does not begin working, please repeat the procedure leaving the batteries out overnight or for a full 24 hours.                                                                    
  2. If your thermostat does not start working after performing this procedure then please send your device, a copy of the purchase invoice, your contact details and a brief description of the problem to the following address :-

                               Salus Technical Department,
                               Units 8-10,
                               Northfield Business Park,
                               Forge Lane,
                               Parkgate,
                               Rotherham  S60-1SD



                                                     __________________________


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