Salus Premium Lite App - FAQs
Question: I have a 404 Error message on my Salus Premium Lite account?
Answer: Please call 01226323961 and speak with one of our advisors regarding this specific issue.
Question: I want to change my account password but have forgotten my old password?
Answer: Use the app’s ‘Forgot your password’ option on the Sign in screen to set a new password without needing the old one.
Question: I don’t see the dashboard part?
Answer: In the app, regardless of your current location, you can always return to the dashboard screen by pressing on the Salus symbol found at the top of the screen.
Question: How do I add a photo image?
Answer: In the Salus Premium Lite app you can change the dashboard image by clicking the small Cog/Gear symbol in the right top corner of the picture, and selecting “Add a photo”, then choose whether to take a photo or use one from your library.
Related Articles
iT600 / Salus App – Login Error Messages
Possible login error messages you may see when signing in to the Salus app, and what they mean: “Please confirm your account's registered email” You have created the account but not activated it. Activate it by using the confirmation code that was ...
iT600 and Zigbee 3.0 devices
What is iT600 and Zigbee 3.0 (ZB3)? Applies to All Salus smart home devices and devices that use the Salus Premium lite app What is iT600? iT600 is a wireless communication protocol, not a device or thermostat. It is not a direct replacement for ...