Salus Premium Lite App - FAQs

Salus Premium Lite App - FAQs

Question: I have a 404 Error message on my Salus Premium Lite account?

Answer: Please call 01226323961 and speak with one of our advisors regarding this specific issue.

Question: I want to change my account password but have forgotten my old password?

Answer: Use the app’s ‘Forgot your password’ option on the Sign in screen to set a new password without needing the old one.

Question: I don’t see the dashboard part?

Answer: In the app, regardless of your current location, you can always return to the dashboard screen by pressing on the Salus symbol found at the top of the screen.

Question: How do I add a photo image?

Answer: In the Salus Premium Lite app you can change the dashboard image by clicking the small Cog/Gear symbol in the right top corner of the picture, and selecting “Add a photo”, then choose whether to take a photo or use one from your library.