SQ610 - FAQs
Question: I forgot the PIN – what should I do?
Answer: Contact SALUS technical support – the device will need to be sent in for unlocking.
Answer: Contact SALUS technical support – the device will need to be sent in for unlocking.
Question: My thermostat keeps losing connection with the wiring center – what does it mean?
Answer: Frequent disconnections may indicate weak ZigBee signal strength.
To check this:
To check this:
– Move the thermostat closer to another 230V-powered SALUS device (e.g., KL08RF wiring center, UGE600/UG800 gateway,
SPE600 smart plug, or a wired thermostat).
SPE600 smart plug, or a wired thermostat).
– If the connection improves, signal range was likely the issue.
To solve it:
– Add a signal repeater or another 230V-powered SALUS device (e.g., SPE600), which will also act as a range extender.
Question: Changing temperature units
Answer: You can change the temperature units (°F/°C) in two ways:
– Add a signal repeater or another 230V-powered SALUS device (e.g., SPE600), which will also act as a range extender.
Question: Changing temperature units
Answer: You can change the temperature units (°F/°C) in two ways:
– On the device: Menu → Installer settings → Temperature scale → select unit → confirm.
– In the app: Select device tile → Settings (gear icon) → Settings → Advanced settings → choose unit → save changes at the bottom.
Question: Compatibility with SR600
Answer: Thermostats SQ610/SQ610RF are compatible with the SR600 switch. To pair them:
– Add both devices to the system.
– Select the thermostat tile.
– Choose the relay icon and link the devices.
Question: Checking paired devices
Answer: To check what device the SQ610/SQ610RF is paired with:
– Select the thermostat tile → Settings (gear icon).
– In the “Information” tab, see the “Paired with” line.
Question: Additional S1/S2 options
Answer: To use the additional S1/S2 inputs:
– Connect an additional sensor according to the manual.
– On the thermostat: Menu → Installer settings → Additional input S1/S2 → select function → confirm.
– In the app: Settings → Advanced settings → “Input S1/S2” → choose function from the list.
Question: Installing SQ610 (flush-mounted)
Answer: The SQ610 thermostat is flush-mounted – connect it according to the manual and place it in a wall mounting box.
Question: Connecting to KL06 control unit
Answer: To connect the SQ610 to the KL06 control unit, use a 3-core cable.
Question: Does SQ610 act as a repeater?
Answer: The SQ610 does have the ability to improve our Zigbee mesh network, but not as much as a dedicated RE600 repeater.
Question: Can I select a different minimum temperature setpoint on the SQ610RF?
Answer: The default minimum can be changed in the thermostat’s Admin settings menu or in the app on the thermostat’s advanced settings menu.
Question: My SQ610 and SQ610RF screen flashed for a time during the night.
Answer:
Salus Smart devices are continuously improved, to make sure they remain up to date, safe and secure.
Sometimes these updates require devices to be reset, which can make their screens light up for a short time.
You can check for any updates and start them yourself.
On the app dashboard screen, click the cog icon in the upper right corner of the image.
Then click the Scan My Home button.
The system will check for updates, any devices with them will have a cloud icon.
Click the cloud to begin an update. This can take quite some time, so do be patient
When compete, the scan my home cloud icon will turn off.
Question:
What does it mean when my thermostat is saying “Go to the smart home app”?
What does it mean when my thermostat is saying “Go to the smart home app”?
Answer:
The “Go to the smart home app” means the thermostat (SQ610 or SQ610RF) has been added to your account but has not been setup. You need to assign what the thermostat will control to finish the setup.
If you skipped the setup step when adding the thermostat, you can finish the setup by going in app:
Menu -> Equipment -> All Equipment -> select the thermostat -> press the Cog symbol for settings -> you will be prompted to select a device you want the thermostat to control – resuming the setup. After finishing the setup, the thermostat will display the time and temperature.
Question:
SQ610RF – how to copy settings and schedules.
Answer:
In the Salus smart home app you can copy an existing device settings and schedules to a new, same model, device. You will not be able to copy to a different model type due to different settings being available.
This option is available when Saving settings, when you press Save you will get a prompt to change settings for all, same model only, devices or just this individual device.
Connect and assign your new device. In the app open a device setting, whose settings you want to copy, and change any of its setting to a different value and back to original value – making Save button available. Press Save and you will get a choice to apply these device settings to all, same model, devices or just this individual one, select Change all devices.
To copy a schedule, use the “Duplicate schedule” option found in the app, under the device Schedule edit screen - where you create and edit schedules.
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