What to do if the RT310i app does not open ?

What to do if the RT310i app does not open ?

Step 1: Check for app update

  1. Open the Google Play Store

  2. Search: RT310i

  3. If update is available – tap “Update”

Step 2: Clear app data

  1. Go to Phone Settings → Apps

  2. Find RT310i

  3. Tap “Force stop”

  4. Go to Storage → Clear data and cache

  5. Try to open the app again

Step 3: Reinstall the app

  1. Uninstall the RT310i app

  2. Restart your phone

  3. Download it again from Google Play

  4. Log in with your account

Step 4: Connect your device

  1. Add your thermostat again in the app if needed

  2. Device code is inside the battery box (SRT…)

Step 5: Still not working?

Write to: https://saluscontrols.com/global/
Or wait for the next app update

    • Related Articles

    • RT310i - Downloading Mobile App for Android

      RT310i : Downloading Mobile App for Android (1.8.1) . Download and Install Procedure 4. 5. 6. 7. 8. 1. Locate the ‘Play Store’ App on your Android Mobile Phone. 2. Click into the ‘Search for apps & games’ box at the top. 3. Type ‘RT310i’ into the ...

    • RT310i - Downloading Mobile App for iOS

       RT310i : Downloading Mobile App for iOS  (1.8.2) .  Download and Install Procedure :                  1.                                    2.                                     3.                            4.                                    ...

    • RT310i App Icons

      RT310i : App Icons  (1.9.3) .                                                                                                                  __________________________

    • RT310i - Registering on the App

      RT310i : Registering on the App (1.8.3) . Description : The RT310i thermostat can be controlled from the App on your mobile phone, tablet or via the Website on your PC. In this document we will look at the procedure to register a new device via the ...

    • RT310i - Registering on the App

       RT310i : Registering on the App (1.8.3) .  Description : The RT310i thermostat can be controlled from the App on your mobile phone, tablet or via the Website on your PC.  In this document we will look at the procedure to register a new device via ...