Question: Where are custom schedules on the iT800?
Answer: There are 2 ways to get to get to custom schedules.
When only the thermostat is pinned to the dashboard you will see the schedule under the thermostat on dashboard, scroll down, use the pen icon to get into editing the schedule.
If you have the receiver pinned to the dashboard too, you will see two devices on screen. In this case press the thermostat tile to flip it, then tap on its name to get into the thermostat’s settings, scroll to the bottom where Schedule is, use pen icon to edit schedule.
Note: Make sure you have the Mode selected to “Follow Schedule” - symbol “A” under the heat sign indicator, otherwise the schedule will be ignored.
Question: When pressing button 1 for 3 sec the thermostat won't go off 88.8?
Answer: The 88.8 can appear for 2 reasons, when the unit resets and when in ident mode.
When you press and/or hold the receivers Zigbee button for less than 3 sec the bottom light will flash green indicating identify mode, if the thermostat is already connected to the receiver, it will flash 88.8 on the thermostat. Short press the receivers Zigbee button again to stop identify mode the thermostat should stop flashing.
Question: How do I download the iT800 app?
Answer: The Salus iT800 uses the “Salus Premium Lite” app. This app is available in the Google “Play store” for Android devices and “App Store” for Apple devices.
Question: What does running state mean on the temperature curve graph on the Salus premium lite app?
Answer: The running state shows the On and Off times for the device. The percentage value indicates the overall “On” time in the above selected Start to End time frame.
Question: My app is showing the iT800 as offline so
unable to use it to turn on heating?
Answer: You can still control the heating with the
iT800 dial thermostat, till your offline issue is resolved.
Question: My IT800 thermostat has the E1 error on
screen?
Answer: IT800 thermostat displaying error code E1
mean the thermostat and receiver are no longer paired.
Follow the re-pairing steps in the quick
guide manual to re-link the thermostat and receiver.
Question: Can I set a maximum setpoint on the IT800?
Answer: IT800 thermostat systems can be set up with
a minimum and a maximum set.
In the app, click the Menu, then Equipment
and All Equipment.· Next click on the tile for your
thermostat.
· On the thermostat’s information
page click on the cog icon and then Advance settings.
· Edit the minimum and maximum
set points and click Save at the bottom of the screen.