UGE600 - V09-09-2025 | Common Issues

Common Issues
No Internet Connection | Cannot Connect to UGE600 Gateway
Losing the Internet connection or not being able to connect to the UGE600 gateway is a common issue reported by both users and installers. This article offers a step- by-step guide on how to troubleshoot and resolve the problem. 1. Basic Check – ...
UGE600 won’t connect via LAN – Blue LED not lit
Sometimes, even with a working router and correctly connected LAN cable, the UGE600 gateway fails to go ONLINE (blue LED missing). Below are possible reasons and a fallback configuration in Offline (Local) mode. 1. Basic checks Power on – green LED = ...

UGE600 - V09-09-2025 | Common Issues | Help Center