7.1. Q & A Section
iT500 – I can't connect the device to my account
Q: iT500 – I can't connect the device to my account? The iT500 has a unique device code, located on a label inside the battery compartment. It is this full code that must be linked with your iT500 Plus app account. Once the registration is completed ...
iT500 – Is it compatible with any other device?
Q: iT500 – Is it compatible with any other device? No. The iT500 has its own dedicated gateway, communication protocol and app. The iT500 Plus app supports only other iT500 units and the optional iT300 sensor – no other device will work in the iT500 ...
IT500 - CORRECT THE TIME - TIME IS WRONG EVEN THOUGH THE TIME ZONE IS CORRECT
CORRECT THE TIME - TIME IS WRONG EVEN THOUGH THE TIME ZONE IS CORRECT 1. Login to your APP 2. Set the Time Zone to Amsterdam 3. go to the bottom of the page and SAVE 4. Let it take, see that the time changes 5. Set the Time Zone back to your Time ...
IT500 - CHANGING THE EMAIL IN THE IT500 PLUS APP
CHANGING THE EMAIL IN THE IT500 PLUS APP Unfortunately there is no way to change the email on an existing account The only thing to do is remove the iT500 STA number from the existing account with the old email address and add it to a new account. ...
IT500 - Q&A
Question: How can I find out the MAC address of the device? Answer: The IT500 thermostat does not have a MAC address, only an STA code, which must be used to register in the IT500Plus application. Question: What type of batteries are required? ...
iT500 - Q & A Section
iT500 : Questions & Answers (7.1.1) . Description : This section aims to provide quick answers to any questions you may have and to signpost you to the relevant document if more information is required. Receiver : My receiver has a flashing blue ...